Frequently Asked Questions
What products does Richman International Group Limited supply?
We supply electric motorcycles, electric scooters, e-bikes and related mobility accessories, sourced from vetted manufacturing partners in China and exported to global markets.
What is the minimum order quantity (MOQ)?
MOQs vary by product and manufacturer. Sample orders are always welcome, and bulk MOQs are typically quoted per container. Contact our team with your target volume for a precise answer.
Can you customize products for my brand?
Yes. We support OEM and ODM projects, including custom branding, colors, specifications and packaging tailored to your market and target price point.
Can I receive samples before placing a bulk order?
Yes. Sample orders are supported so you can evaluate quality and specifications before committing to a larger order. Sample costs and shipping are quoted separately.
What payment terms do you accept?
We commonly work with T/T bank transfers. Payment terms are agreed per order and may vary with order size and trading history.
How do you handle shipping and delivery?
We quote on FOB and EXW terms and arrange sea or air freight as required, handling export documentation so delivery runs smoothly to your port or door.
Do your products meet international standards?
Depending on the product and destination market, models are available with certifications such as CE, EEC and DOT. Please confirm the requirements of your market with our team.
What warranty and after-sales support do you provide?
Warranty terms vary by product line. We also support spare parts and technical guidance to help you serve your customers after the sale.
How do I get a quotation?
Submit your requirements through the My Quote page or the Contact Us page, and our team will respond with a tailored quotation.